Our FAQ

You Asked, We Answered

How do I place an order?

  1. All orders from our Products page must be placed at least 48 hours in advance. 

  2. Send us an email or fill out the form on the Contact page to place your order.
    Make sure to include dietary restrictions, allergies, and delivery/pickup in the message.

  3. We will confirm your order within 24 hours and arrange payment.

  4. Send etransfer to notjustcheesetoronto@gmail.com

How does it work?

Once you’ve placed your order, we’ll contact you to confirm any customizations, dietary restrictions, and allergies. Our team will prepare your specially curated product and schedule a delivery time.

Is there delivery?

Yes! After we contact you to confirm your customizations, we will schedule your delivery time. 

Delivery charges vary (up to $20 depending on location). Pickup is free of charge.

What areas do you serve?

​Greater Toronto Area. This includes Toronto, Scarborough, Markham, Vaughan, Mississauga, Brampton, Etobicoke, Pickering, Ajax, Whitby

Where are the pickup locations?

We have 2 pickup locations:

- Brampton

- Pickering

Pickup is free of charge.

How long do you need to set up before an event?

We require 2-3 hours on-site before the event to create your custom display. 

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notjustcheesetoronto@gmail.com

Greater Toronto Area, Ontario, Canada